Shipping policy
All MashForge products are made to order and dispatched by our fulfilment partners, Printful and Prodigi.
Production Time Most orders are produced and dispatched within 2–5 business days of being placed.
Delivery Times Estimated delivery times after dispatch:
- United Kingdom: 3–7 business days
- Europe: 5–10 business days
- USA & Canada: 5–10 business days
- Rest of World: 7–21 business days
These are estimates only and may vary due to demand, customs processing, or postal delays.
Shipping Costs Shipping is free on all orders worldwide.
Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Customs & Import Duties International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer and are outside MashForge's control.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at hello@mashforge.co.uk and we'll look into it for you.